Your Hospital Stay

Thank you for choosing Bonner General Health for your medical care. We are committed to ensuring your stay with us is a positive experience.

Below is some general information for patients staying at BGH.


Personal Belongings

Essential toiletries such as a toothbrush, toothpaste, comb, lotion, and hospital gowns are provided to patients during their hospital stay. Patients may bring additional items if they choose. Because the hospital cannot be responsible for money or personal belongings, we recommend that you keep only a few dollars with you and leave credit cards, jewelry and other valuables home.


Telephones are located in each patient room. Local calls are free of charge. To make a local call, dial “9” and then the number. To make a long distance call, dial “9” + “0” + area code + the number. Long distance phone calls cannot be charged to your hospital bill. For additional phone information or assistance, please dial “0” to reach the hospital operator.


Your meals will be prepared according to your physician’s directions and will be served at 8:00 a.m., noon and 5:00 p.m. If you have any special nutritional requirements or questions, our registered dietitians are available to help you. Please ask for a dietician consult during patient registration.

Gift Shop

The gift shop is located on the first floor of the hospital near the main entrance and offers a wide selection of gifts, cards, and candies. The gift shop is open Monday through Friday from 9:00 a.m. to 4:00 p.m.

Newspapers, Mail, and Flowers

Our Auxiliary volunteers will deliver the local newspaper to your room each weekday morning. Any mail or flowers that are sent to you at the hospital will be delivered to your room as soon as possible.


Bonner General Health is a tobacco-free campus, including electronic cigarettes, both inside our facilities and the grounds outside. Thank you for helping us maintain a healthy environment for everyone.

Your Account

If you have any questions about financial or billing issues related to your hospital stay, please contact our Patient Accounts office by dialing “0” for the hospital operator. Our financial representatives are available to assist you Monday through Friday from 8:00 a.m. to 4:30 p.m.

Lost and Found

Items found at the hospital are kept at the information desk in the main lobby area. Dial “0” from your patient room or (208) 263-1441 from an outside line to contact the information desk.

Non-Discrimination Policy

Bonner General Health does not discriminate against any person on the basis of race, color, national origin, disability, religion, or age in admission, treatment, or publication in its programs, services, and activities, or in employment. For further information about this policy, contact:

Becki Dotson, Director of Inpatient Services


Tracy Autler, Chief Nursing & Quality Officer

(208) 265-1236